On-trip Technology

Is Wi-Fi available on board? 

All Avalon ships in Europe and in Egypt have complimentary Wi-Fi available. Internet cafes can also be found in many towns in Western Europe, generally with reasonable charges. On the Mekong and Ganges, complimentary Wi-Fi access is available in the Panorama Lounge. The signal is not always reliable, as you will be cruising through remote areas. To access the ship's Wi-Fi Internet network, you will be given a PIN number at reception to use on your laptop, tablet, or mobile device. Wi-Fi is not available in the Amazon or Galápagos. 

What is the AvalonGO App? 

The AvalonGO mobile app for your mobile device keeps you informed and on course before and during your cruise. Find schedules, daily itineraries, GPS, and dining and entertainment options for free time in each destination.  

Click here to learn more. 

What electricity and power outlets are available on board? 

Europe: Onboard electricity is 220v. Wall sockets take a European 2-prong plug. To use any small personal appliance such as an electric razor, curling iron, or electric plug-in type alarm clock, you will need an adapter to plug in to the wall sockets for dual voltage appliances and a converter as well as an adapter for appliances that are not dual voltage. Converters must be EU certified. Cheap, non-certified converters may damage your appliance and are a fire hazard on the ship. Staterooms are also equipped with USB outlets which are useful for charging phones, tablets, cameras, etc. 

Asia: Onboard voltage is 220v with combination outlets to accommodate modern dual voltage electronics with no adapter/converter USB charging ports are available on the Mekong. Onboard bathrooms have a dual 220v/110-120v plug for shavers and small appliances. 

South America: Onboard bathrooms have a dual 220v/110-120v plug for shavers and small appliances. You will need an adapter or converter to use in other outlets in the stateroom for any small personal items such as a razor, curling iron, or alarm clock. Electricity on board the Treasure of Galápagos is 110v. Electricity on board the Amazon’s Delfin III is 220v.  

Egypt: Onboard electricity is 220v. Wall sockets take a European 2-prong plug. To use any small personal appliance such as an electric razor, curling iron, or electric plug-in type alarm clock, you will need an adapter to plug into the wall sockets for dual voltage appliances and a converter as well as an adapter for appliances that are not dual voltage. Bathroom sockets are solely for razors (and/or battery chargers for digital cameras, mobile phones). 

What telephone services are available on board? 

Europe: Each stateroom includes a direct dial telephone which may be used to call between staterooms. Ship-to-shore calls are also available in Europe. Any charges are placed on your shipboard account. 

Asia: On the Mekong, a phone is available in each suite which may be used to call between suites. In case of emergency, a phone is available at reception for ship-to-shore calls. 

South America: In the Galápagos and the Amazon, there is a satellite-linked pay phone available for use in an emergency. 

Egypt: On board your ship, each stateroom has its own telephone that may be used to call room to room and ship to shore. Any charges are placed on your shipboard account. Because the phone system for ship-to-shore calls function via satellite, there may be times, depending on routing, when reception (and, therefore, calling) is not possible. 

Do staterooms have televisions? 

Europe: Each stateroom has colour satellite TV and will receive some English programming. There is a shipboard information channel and a channel with a wide selection of movies and music. 

Asia: On the Mekong, each stateroom has colour satellite TV and will receive some English programming and a selection of movies.

South America: Treasure of Galápagos provides a TV in the ship's library for playing DVDs only. There is no television service on the Amazon or Galápagos cruises. 

Egypt: Each stateroom has colour satellite led TV and will receive some English programming. Due to the satellite system, there may be times when reception is poor or falls away altogether for short periods.